Microsoft RemoteApp

Overview:

Remoteapp is a virtual application solution that allows users to run windows-based applications regardless of what operating system they are using. It allows users to launch virtual applications from a server that appear on their computer as if it is installed locally, but in reality are running on a remote server. The user is able to open and save files locally, or open or save to their network drives, which are accessible from the remoteapps. Another way to think about RemoteApps would be it is the same as using gotowork (or any terminal server), except instead of interacting with an entire desktop on a server, you only interact with the application you are using. 

Why use RemoteApps?

Scenario 1: A user is working from home and would like to edit a Word document that is located on their I: drive. Using RemoteApp, the user can open the Microsoft Word RemoteApp, browse to their I: drive and edit the document from home.

Scenario 2: A user is working from home (or on campus) and would like to use Photoshop but does not have Photoshop installed on their computer. By setting up access to RemoteApps, the user can use Photoshop as if it is installed on their local computer. You can access both files located on IAS servers, and on the home computer through RemoteApps.

Scenario 3: A user is using a Mac(or any non-windows device), but would like use software that only runs on a PC. With RemoteApps, the Mac user can run the application on their Mac, as well as open and save files both to their Mac or network drives.

What software is available through RemoteApp?

  • Microsoft Office 2010 Suite (Word, Excel, Powerpoint, Publisher)
  • Microsoft Office 2013 Suite (Word, Excel, Powerpoint, Publisher)
  • Adobe Acrobat Professional XI
  • Adobe Photoshop
  • Raisers Edge (Restricted to certain users)
  • Mozilla Firefox
  • Wordpad
  • 7-Zip 
  • Adobe Illustrator CS6
  • Adobe InDesign CS6
  • Adobe LiveCycle Designer ES2
  • QuarkXPress
  • VLC Media Player
  • MikTeK 2.9

       Note: If you would like certain software to be available through RemoteApp please contact the ITG Help Desk

How to launch a RemoteApp:

Accessing RemoteApps

1.  If you are connecting from off campus or from the IAS wireless network, please install the OpenVPN client and connect to VPN first. After you are connected you can either use the remote resources method or web access. If you are using an ITG supplied desktop or iMac on campus then you do not need to connect to VPN.  Please note connecting from the wireless network called Eduroam does not require VPN. 

2. Launch a RemoteApp either by "Remote Resouces" or Web Access:

Remote resources (Recommended for permanent access): This method will automatically give access to remoteapps without requiring the user to login more than once.

 
 
 
Web access (Recommended for one time access)
 
Open a web browser and login with network credentials to https://remoteapp.itg.ias.edu. Choose an app to open, which will download a .rdp file and request credentials for a session.

Tips:

Opening local files on your mac in a RemoteApp application:

When browsing to open/save a file, click on the "home on vpn-***" drive. This will take you to the file system on your local mac. 

Mimizing RemoteApps on a mac:

When a user minimizes a remoteapp on a mac, the app will be available to open in the top menu bar under the remoteapp symbol:

 

Disconnecting from RemoteApp sessions on Windows:

To disconnect all sessions for your remoteapps on a mac you can simply exit Microsoft Remote Desktop. On windows, you can right lick on the system tray icon and choose "Disconnect all connections".