How to configure Microsoft Outlook 2016 to access your Zimbra Mailbox using IMAP

Note:  For staff and faculty, please discuss this with your helpdesk before proceeding.   Other methods may be more appropriate.


Create a document that explains how to add an email account in Outlook 2016.

  1. When you first Open Outlook it should prompt you to set up an account. If it does not, select Outlook from the menu bar Preference > Account
  2. Click on add Email Account.
  3. Type your email address. "Please enter your email address." and click continue
  4. Type your password and click "Add Account". Note: Your screen might look different depending on the account you're adding
  5. If adding an IMAP or POP account
  6. Enter your account information:
  • Your Name: enter your name as it will appear on outgoing mail
  • E-mail address: enter your IAS email address (
  • Account type: select IMAP
  • Incoming mail server: enter
  • User Name: enter your IAS username
  • Password: enter your IAS password
  • Click Add Account
  1. Select Done.